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1/2021 vol. 25
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Considerations in the Use of Work-From-Home (WFH) for Post-Pandemic Planning and Management
Barbara A. Manko 1
 
 
 
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D.Sc., Penn State University, USA, bam43@psu.edu, Gannon University, Erie, PA USA, Graduate Visiting Assistance Professor, College of Engineering and Business, MBA in Business Analytics Program
 
 
Online publication date: 2021-08-10
 
 
Management 2021;25(1):118-140
DOI: https://doi.org/10.2478/manment-2019-0062
 
 
Article (PDF)
References (39)
 
KEYWORDS
work-from-home
WFH
remote work
post-pandemic management
post-lockdown management
 
JEL CLASSIFICATION CODES
M1
M14
M15
 
ABSTRACT
after widespread use of work-from-home (a.k.a. ‘remote work’) during the COVID-19 pandemic, many organizations intend to continue or expand its use into the future. This paper presents a literature review and results from an original survey, both of which point to key considerations for planners and managers. Subjects that are highlighted include: giving remote workers access to job-related information they need; recognizing that certain types of tasks may be more challenging to manage in WFH, such as loosely specified tasks and those involving substantial change or newness; and issues that arise in regard to morale and motivation.
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