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SCIENCE ARTICLE
Factors influencing the level of job satisfaction of employees as the main internal stakeholders of organizations in the 21st century
1
Wydział Zarządzania i Nauk o Jakości, Uniwersytet Morski w Gdyni, Poland
Submission date: 2023-05-08
Final revision date: 2023-07-27
Acceptance date: 2023-09-12
Online publication date: 2023-11-20
Publication date: 2023-11-22
Corresponding author
Michał Igielski
Wydział Zarządzania i Nauk o Jakości, Uniwersytet Morski w Gdyni, Morska 81-87, 81-225, Gdynia, Poland
Wydział Zarządzania i Nauk o Jakości, Uniwersytet Morski w Gdyni, Morska 81-87, 81-225, Gdynia, Poland
Management 2023;27(2):1-25
KEYWORDS
JEL CLASSIFICATION CODES
J17
J24
M12
M54
TOPICS
ABSTRACT
The main purpose of the article is to identify the main factors that have the greatest impact on building satisfaction of employees
who work in Polish organizations. In addition, the author will try to identify the expectations of respondents that apply to their
workplaces and identify the most important problems and barriers in the surveyed organizations, occurring in the processes of human capital management. As the main research method, in addition to the literature analysis, of course, the author chose a survey, in the form of a structured interview, with team leaders and their employees. The entire research process was carried out in 44 purposefully selected Polish organizations, in 2021 (254 employees of these organizations took part in the survey). Of course, due to
the number of subjects, the study has a pilot character. Based on the analysis of the literature and the conclusions of the survey, 4
main groups of determinants that have the greatest impact on the level of job satisfaction of respondents have been identified - they
have been divided into professional and nonprofessional factors. In addition, the author described the main barriers that generate
the most problems and dysfunctions that accompany respondents during their work.
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| ISSN: | 1429-9321 (1997-2019) |
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